Keeping you running

Hitachi High-Tech Service

Talk to an expert

Our after-sales service team is here to keep your business running.  We understand that any downtime in industry can be crucial so our dedicated team is here to ensure your OES, XRF, or LIBs instrument is working at its best.

United States:
☏ +1 888-580-8070 (Toll Free) or +1 978-850-5580

United Kingdom:
+44 (0)1235 977901

Germany:
☏ +49 2825 9383-0

India: 
+91 22 40844600

China:
☏ +86 400 622 5191

ROW: 
✉ We have a global network of over 150 distributors, email us using the form to the right and we will get a local expert to contact you.

Email us for a response from our experts

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Servicing from real experts

Our team is here to support every stage of your analysis needs whether you need a repair, calibration, evaluation or training for your XRF or OES machine.

If you have a question, you may find your answer in our FAQs section

FAQs

Why choose Hitachi Service?

We aim to build long-term relationships with our customers so we can support you and your business.

FROM DAY 1

At installation of your instrument we’ll help you on getting the best from your machine, by:

  • Training from our experts
  • How to maintain for max. performance
  • How to get best analytical performance
  • Connectivity activation and data management packages

THROUGHOUT

Our instruments are tough and reliable, but we know breakdowns can happen. Our service team is close at hand to keep your instrument running at its best by offering:

  • Flexible service agreements
  • Planned maintenance, incl. re-certification
  • Advanced training
  • Software packages

ADVICE

We’re here for the long-term and can support your business with:

  • Analyzer equipment audits
  • Upgrade planning
  • Advice on new applications
  • Remote diagnostics

Products we support

Benchtop XRF Analyzers

  • X-Supreme8000
  • Lab-X5000
  • EA1000AIII
  • EA1200VX
  • EA6000VX
  • EA8000
  • HM1000
  • Twin-X
  • Twin-X ULS
  • Lab-X3500
  • Lab-X3000
  • Lab-X2500
  • Lab-X2000
  • MDX1000
  • ED2000
  • SEA1000A II
  • SEA5100A
  • SEA2100L
  • SEA5200
  • SEA5100A
  • SEA2200
  • SEA2100

Handheld XRF/LIBS Analyzers

  • X-MET8000
  • Vulcan
  • X-MET7500
  • X-MET7000
  • X-MET5100
  • X-MET5000
  • X-MET3000
  • mPulse

Coating Thickness Analyzers

  • X-Strata920
  • FT110A
  • FT160
  • CMI900
  • CMI950
  • X-Strata980
  • X-Strata960
  • Compact Eco
  • Maxxi 6
  • Maxxi 5
  • Maxxi Eco
  • Maxxi 4
  • FT110
  • FT150
  • FT9500
  • SFT9200
  • SFT7000
  • SFT3000
  • SFT9100

Optical Emission Spectrometers

  • PMI-Master Smart
  • PMI-Master Pro2
  • Test Master Pro
  • OE750
  • Foundry Master Pro2
  • FM Expert
  • Foundry Master Smart
  • PMI-Master AS/Plus
  • PMI-Master Sort
  • PMI-Master Compact
  • PMI-Master Smart
  • PMI-Master Pro
  • Foundry Master Pro
  • Foundry Master Xline
  • Foundry Master Compact
  • Foundry Master Optimum
  • Foundry Master Smart
  • Foundry Master Xpert
  • Arc-Met8000
  • Mini-Sot

Contact Thickness Gauges

  • CMI95M
  • CMI155
  • CMI157
  • CMI165
  • CMI233
  • CMI243
  • CMI255
  • CMI257
  • CMI511
  • CMI563
  • CMI730
  • CMI EZ
  • CMI120
  • CMI140
  • CMI153
  • CMI211
  • CMI213
  • CMI221
  • CMI223
  • CMI231
  • CMI760
  • CMI701
  • CMI601
  • CRX
  • CGX
  • PTX
  • PTH
  • MFX
  • EMX
  • MRX
  • EM-2000
  • MR-4000
  • MR-400
  • MR-300