Keeping you running.

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Hitachi High-Tech Service

Covid-19 (Coronavirus) Information for our customers

We’re fully aware that the current situation is causing disruption to business and keen to support you throughout this period. As you would expect, our staff are also our priority and we’re taking extra precautions when they’re out in the field supporting customers.
Rest assured that our dedicated service team remains ready to support you.
As appropriate, we can offer support to your operation in person, on the phone or online.

It’s always our goal to keep you running. Let us know if we can help.

Expert support from dedicated people

Our after-sales service is calibrated to fit with the way you work. We know that industry never stops, so we’re always on hand to keep your business moving.
Because we know that whatever keeps your business running also puts your mind at rest.

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Customer Support

At Hitachi High-Tech we focus on building long-term relationships with our customers so we can continue to support you as your business evolves.


From installation of your instrument, we support you on getting the best from your machine. Including:

  • operator training
  • instrument care advice
  • one year warranty cover as standard
  • connectivity activation and data management packages.



We design our instruments to be as tough and reliable as possible, but we know breakdowns can happen in demanding industrial environments. Our service team is close at hand to keep your instrument running at its best. Our applications experts can also help you find solutions to new challenges as they arise.

  • flexible service agreements
  • remote diagnostics
  • instrument re-certification.



We’re here for the long-term and can support your business with:

  • analyzer equipment audits
  • end of life planning
  • advice on the latest technological advances to maintain your competitive edge.

Customer Quotes

"Prompt professional service. Quick scheduling and quick servicing."

Customer Quotes

"Excellent help and understanding of my issue. Resolved quickly and painlessly."

Customer Quotes

"The speed of response and professionalism displayed by Hitachi High-Tech has not gone unnoticed."

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Talk to an expert

With Hitachi High-Tech's expert service you always get:

  • Knowledgeable engineers.
  • Rapid response.
  • Global support network with real people.

United States:
☏ +1 888-580-8070 (Toll Free) or +1 978-850-5580
[email protected]

United Kingdom:
+44 (0)1235 977901
[email protected]

☏ +49 2825 9383 422

[email protected]

+91 22 40844600
[email protected]

☏ +86 400 622 5191
[email protected]

✉ We have a global network of over 150 distributors, email [email protected] and we will get a local expert to contact you.

Hitachi High-Tech Service
Real Experts · Rapid response · Peace of mind

Contact an expert

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