Frequently Asked Questions

To help you with your instrument here are some of our most frequently asked customer questions.  If you need any further assitance please contact your local support team using the details below.



Follow these steps to connect the X-MET8000 series to a PC and then login.

  1. Open the connector cover underneath the display to access the external connections.
  2. Use the USB cable to connect the X-MET8000 series to a PC.
    Connect the smaller USB Micro-B connector to the X-MET8000 series.
    Connect the larger USB A connector to the PC.
    Make sure that the connections are correct.
  3. Open the Internet browser on the PC, and type the URL:
    The PC Login screen appears.
  4. Select the language from the drop down list and choose the correct user from the user drop down list, type the login code into the text box, and click Login.
    The PC main screen appears.
    The X-MET8000 series shows the Safety screen with a Warning dialog box.


Follow these steps to back up the configuration of the X-MET8000 series.

  1. Open the connector cover underneath the display to access the external connections.
  2. Plug a USB memory device into the USB A connector.
  3. Navigate: Menu > Settings > Instrument Configuration > Configuration Backup .
    The Backup Menu screen appears.
  4. Do one of the following:
    Tap Internal Memory
    Tap USB Memory Stick
    The Select Backup screen appears.
  5. Tap the applicable backup.
    The Choose Items To Restore screen appears.
  6. Tap any or all of the following:
    Normal Calibrations
    Test Calibrations
    Application Data
    A tick appears in the applicable box.
  7. Make sure that all the necessary items are selected, and then tap: Tools > Restore Selected Items .
    A Warning dialog box appears.
  8. Tap OK to restore the chosen backup.
    When the process is complete, the Safety screen appears.
  9. Remove the USB memory device.


Metals are usually homogeneous, and the results are an accurate representation of the metal. It is necessary to remove any coating or paint and measure it separately, so that it does not affect the results.


Follow these steps to do an energy calibration. Use the Check sample(s) for the measurement. It is not necessary to set a measurement time, or any other parameters. The measurement takes about 110 s.

  1. Do several measurements with the X-MET8000 series to make sure that it is at operational temperature.
  2. Navigate: Menu > Settings > Instrument Configuration > Energy Calibration.
    The Energy Calibration screen appears.
  3. Pull and hold the trigger firmly.
    The Energy Calibration screen shows the new and old values.
    A Measuring dialog box appears.
  4. Do one of the following:
    Tap Done to accept the new energy calibration.
    Tap Menu > Home to reject the new energy calibration.
  5. If necessary, tap Done three times again to return to the main screen.


Follow these steps to add a grade to a grade table, add analytes to the new grade, and set limits for an analyte.

Add A Grade

  1. Navigate: Menu > Settings > Result View Settings > Grade > Grade Table Editor .
    The Available Grade Libraries screen appears.
  2. If the list of grade libraries is long, press and slide the list to scroll it up or down, then tap a Grade
    Library to select it.
  3. Tap Edit (pencil) next to the grade to show the grade library.
    The Grade Library screen appears.
  4. Tap: Tools > Add Grade.
  5. Use the virtual keyboard to type the name for the new grade, and then tap Done and scroll down
    to the newly created Grade and tap on it.
    The View/Modify Grade - screen appears.

Add Analytes To The Grade

  1. Tap: Tools > Add Analyte(s) to Grade .
    The Select Elements screen appears.
  2. Tap an element symbol to select it.
    Press and slide, or flick the list to scroll up and down to find an element.
    Refer to: to sort and search the element list.
  3. Tap Done to return to the View/Modify Grade - screen.
    The grade includes the selected elements.
    Set Limits For The Analytes
  4. Tap one of the analytes.

The Modify Grade Analyte - screen appears.

  1. Do one of the following:
    • Tap Lower Limit
    • Tap Upper Limit
  2. Use the numeric keypad to type the value, and then tap Done.
    Repeat these steps for the other limit, if required.
  3. Tap Delete Analyte, if required.
    Warning dialog box appears. Select OK.This removes the analyte from the grade, and returns to
    the View/Modify Grade - screen.
  4. Tap Done to return to the View/Modify Grade - screen, and tap Done again to return to the Grade
    Library for the Method.
  5. Tap Done five times to return to the main screen.

Yes but it is not recommended. To maintain accurate readings it is better to leave the unit running in an idle state, this enables the X-Ray tube to remain stable.

Contact your local support team

+91 22 40844600
[email protected]

☏ +86 400 622 5191
[email protected]

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